Grammarly Business’ sales team naturally faces scrutiny when it comes to delivering polished and mistake-free communication to prospects who are evaluating Grammarly Business for their own organizations. The sales team leverages Grammarly Business to send out accurate and on-brand communication, even on channels that require quick response times like chat.

The sales team leverages the Snippets feature to easily insert commonly requested information such as pricing information, case studies, or value messaging so that they can efficiently respond to prospective customers. The sales chat team uses over 120 snippets, allowing them to maintain quick response times without sacrificing accuracy or personalization. With the help of Snippets, the sales chat team responds to inquiries in just 8 seconds with an average conversation length of 3 to 5 minutes.

To discover how your sales team can benefit from Grammarly Business features, sign up for a free trial below.