The 3 Stages of the Customer Acquisition Funnel
BKA Content
APRIL 26, 2024
The author, William Townsend, was the first marketing professional to combine an older advertising model oriented around awareness, interest, desire and action, or the AIDA model , with the concept of a funnel. There are three general stages of customer acquisition. This type of model can still be useful in the era of e-commerce.
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